Treating customers fairly
We pride ourselves on our high levels of service and being honest and open with our clients and treating them fairly.
By using our experience and knowledge of the insurance arena, we can find the most appropriate levels of cover ensuring that premiums are competitive but without compromising on cover.
We have procedures in place to ensure that our staff are competent and knowledgeable. This is vital for you the customer as it is essential that you are provided with the correct information and advice when deciding on your insurance cover.
The Financial Services Authority is very proactive in ensuring that all customers are treated fairly. We are very happy to advise that this is key to the service provision to our customers.
We want to be regarded as “your company’s insurance department” rather than as a separate company.
BWI Insurance Brokers Limited is an appointed representative of Ten Insurance Services Limited which is authorised & regulated by the Financial Services Authority.